Privacy policy

Effective 2 August 2026 · applies to the Scramsmith iOS and Android apps

Scramsmith is a letter-scramble race published by Queuelab (“we”, “us”) under the Queuegames brand. Contact for privacy matters: contact@queuegames.app.

The short version

No account required. Solo and Daily play stay on your device. Online races use Google Firebase for anonymous sign-in and live match state. We do not sell your personal information. Optional ads may appear at limited seams (for example when leaving a finished match); you can remove them with an in-app purchase. A friend rematch is never ad-taxed.

What the app does

Scramsmith is an original letter-scramble puzzle: drag through adjacent letters (8 directions, and the path may bend) to build as many real words as you can before the clock runs out. Longer words score more. You can play solo, a shared Daily grid, or race a friend live on the same board — without creating a username, email, or password.

Data we process

On-device game data. Stats, streaks, settings, board preferences, and purchase entitlement flags are stored locally on your device.
Anonymous authentication (online play). Multiplayer signs in anonymously with Firebase Authentication, creating a random user id not linked to your name or email by us.
Online match data. Match documents, invite codes, and short-lived tokens live in Cloud Firestore and related Cloud Functions (region europe-west1) for multiplayer only. Opponent progress is shown as percentage filled only (spoiler-safe). Match data is designed to expire (invite TTL, typically 24 hours).
In-app purchases. Optional purchases (extra_grids, remove_ads) are processed by Apple App Store or Google Play Billing. We receive entitlement information, not your full payment details.
Diagnostics & usage. To keep the app stable we may use Firebase Crashlytics (crash reports) and Google Analytics for Firebase (aggregate usage), keyed to a random, app-local id — never your name or email. We also use Firebase Remote Config to toggle features safely (including an ads kill switch).
Advertising. The app uses Google AdMob to show full-screen ads at limited seams (for example when leaving a finished match session). Friend rematches are never ad-taxed. Where required (for example the EEA/UK), a consent form (Google UMP) is shown before ads are requested. You can remove ads with the optional in-app purchase Remove Ads.
Notifications (optional). With your permission, the app may send match-related alerts (for example when a friend joins or a race finishes) via Firebase Cloud Messaging, and an optional local Daily reminder you opt into. You can change these in system Settings and in the app.

Your choices and rights

Play solo and Daily fully without multiplayer
System settings for tracking, ads personalization, and notifications
Restore purchases from Settings in the app
Uninstall the app to remove local data we store on device

If GDPR or similar law applies, you may request access, correction, or deletion of personal data we hold, and lodge a complaint with your supervisory authority (in Poland: UODO). Contact: contact@queuegames.app.

Children

Scramsmith is a general-audience puzzle game, not directed at children under 13 (or the age required in your country). We do not knowingly collect personal information from children.

Changes

We may update this policy when the product or law changes; the effective date above will be revised.

Contact

Queuelab · Queuegames
Email: contact@queuegames.app
Support: scramsmith.com/support
App site: https://scramsmith.com